by Chad Fleming | Jun 1, 2016 | Day in the Life, Manage with Excellence, Management, Staff Management, Uncategorized
I’ve attended numerous meetings about managing an optometry office’s online presence. The big question is always, “What should I do with a negative review?” A negative review is exactly what it is–negative. What’s nice about...
by Chad Fleming | May 25, 2016 | Career Options, Day in the Life, Manage with Excellence, Management, Staff Management, Time Management, Uncategorized
Understood rules of engagement among competing optometry practices lay the groundwork for professionalism and ethical business practices. For our purposes, I define competitors as any company within a 50-mile radius that practices optometry, opticianary, or...
by Chad Fleming | May 4, 2016 | Day in the Life, Manage with Excellence, Management, Staff Management, Time Management, Uncategorized
Many medical offices I see are not clean. Although some people might relax standards for their homes, most agree that of all places, medical facilities should be clean. Patients form impressions of your office–whether consciously or not–before they ever...
by Chad Fleming | Apr 20, 2016 | Career Options, Finding the Right Practice, Guest Post, Manage with Excellence, Management, Staff Management, Student to OD, Uncategorized
By Ashley Blasi, OD, guest columnist My husband and I dated for six years before we bit the bullet and got married. Those six years provided us an opportunity to know the good, the bad and the ugly about each other. No secrets were left untold before we became...
by Chad Fleming | Mar 23, 2016 | Day in the Life, Manage with Excellence, Management, Practice Growth, Pursue Growth, Staff Management, Time Management, Uncategorized
Everyone wants a piece of the pie. Decreasing margins and healthcare initiatives that focus solely on cost savings cause many of us to wonder if the good days will ever return. Making a decent profit in today’s environment is a difficult task for even the most astute...
by Chad Fleming | Mar 9, 2016 | Day in the Life, Manage with Excellence, Management, Staff Management, Time Management, Uncategorized
Scheduling a meeting can be time-consuming. Finding a suitable time and date for multiple doctors and all staff members sometimes requires numerous emails over the course of several days. Instead of spending your valuable time, let technology assist you. Doodle.com*...