by Chad Fleming | May 17, 2017 | Day in the Life, Manage with Excellence, Management, Practice Growth
Sometimes, despite your best efforts, a patient will have a less-than-positive visit and write a bad review. While critical reviews are never welcome, when one occasionally gets posted there’s no reason to despair. Online reviews have been around long enough that more...
by Chad Fleming | Apr 26, 2017 | Day in the Life, Manage with Excellence, Management, Practice Growth, Pursue Growth
Sometimes deciding what areas to invest in feels as random as a game of spin the bottle. While there is an element of chance in any new business improvement or expansion, finding out what has worked for others can give valuable insight. Here are the top three recent...
by Chad Fleming | Dec 14, 2016 | Buy/Sell, Day in the Life, Finding the Right Practice, Manage with Excellence, Management, Practice Growth, Pursue Growth, Time Management
Whether you own five percent of an optometry practice or 100 percent, running a small business does not have to be overwhelming or difficult to know if it is successful. To help determine the business’ level of success—or if your efforts are even worth it, use these...
by Chad Fleming | Sep 28, 2016 | Manage with Excellence, Practice Growth, Pursue Growth, Uncategorized
Last weekend at Vision Expo West in Las Vegas, I talked with many optometry business owners about their online marketing strategies. It was eye opening. Many optometrists are hesitant to make investments that will grow their business. An investment of $1,500 per month...
by Chad Fleming | Sep 7, 2016 | Career Options, Day in the Life, Manage with Excellence, Management, Practice Growth, Pursue Growth, Staff Management, Time Management, Uncategorized
As an optometric practice owner, do you find the amount of compensation you are paying out is pushing the high end of absurd? In his book Good Profits, billionaire businessman Charles Koch writes that incentives should be solely centered on the value an individual...
by Chad Fleming | Aug 24, 2016 | Manage with Excellence, Management, Practice Growth, Pursue Growth, Time Management, Uncategorized
Over the past decade, remodeling has become entertainment. Shows on HGTV and other networks show dramatic transformations, and may make you think it might be time for your optical to get a face-lift. However, the improved space always comes at a price. For example, if...