by Chad Fleming | Jul 13, 2016 | Career Options, Day in the Life, Manage with Excellence, Management, Staff Management, Student to OD, Time Management, Uncategorized
Right now we have two staff members who have decided to make optometry their life profession and are applying to optometry school. These future ODs are excited, and their excitement is contagious to the rest of the staff, even the sometimes complacent and burned out...
by Chad Fleming | Jul 6, 2016 | Day in the Life, Manage with Excellence, Management, Practice Growth, Pursue Growth, Time Management, Uncategorized
As a practicing OD who sees patients 3.5 days a week and manages a large multi-location practice with one other owner, I find my primary job is making decisions. As owners, my partner and I have the responsibility to make key decisions that will impact the health of...
by Chad Fleming | Jun 29, 2016 | Day in the Life, Manage with Excellence, Management, Practice Growth, Time Management, Uncategorized
“I just want to see patients and not worry about what vision coverage or medical insurance they have.” Many doctors have expressed this desire to focus on their patients and not be concerned about the financial side of things. However, if those same doctors would also...
by Chad Fleming | Jun 8, 2016 | Day in the Life, Manage with Excellence, Management, Practice Growth, Pursue Growth, Time Management, Uncategorized
The buzz acronym these days is UPP. With the Unilateral Pricing Policy, businesses must charge a minimum price for a product. This UPP was introduced for the newest and most innovative brands of contact lens, so eye care professionals could take the time to educate,...
by Chad Fleming | Jun 1, 2016 | Day in the Life, Manage with Excellence, Management, Staff Management, Uncategorized
I’ve attended numerous meetings about managing an optometry office’s online presence. The big question is always, “What should I do with a negative review?” A negative review is exactly what it is–negative. What’s nice about...
by Chad Fleming | May 25, 2016 | Career Options, Day in the Life, Manage with Excellence, Management, Staff Management, Time Management, Uncategorized
Understood rules of engagement among competing optometry practices lay the groundwork for professionalism and ethical business practices. For our purposes, I define competitors as any company within a 50-mile radius that practices optometry, opticianary, or...