by Chad Fleming | Apr 16, 2014 | Practice Growth
Patients who are loyal will always return to your office for their regular exams instead of going elsewhere. Loyal patients will refer their friends and co-workers in need of eye care to your office. Loyal patients are key to a successful optometry practice. Loyalty...
by Chad Fleming | Jun 26, 2013 | Pursue Growth
For many years we as optometrists have been taught to “recommend” in the chair. We teach our dispensary staff to also recommend products. So why don’t patients always follow recommendations? The problem lies with the wording. By definition, a...