by Chad Fleming | Apr 4, 2018 | Day in the Life, Manage with Excellence, Practice Growth
The optical industry flourishes because it dictates the rules of how frames are sold. Opticians purchase large inventories of product and hope to sell it. If the product does not sell, then it is returned for other product. This method greatly favors the eyeglass...
by Chad Fleming | Jan 24, 2018 | Day in the Life, Manage with Excellence, Practice Growth, Pursue Growth, Staff Management
Three years ago, I was approaching burnout. I was seeing 18-20 patients per day in my optometry clinic and I thought my fingers were going to fall off from constant charting. Patient care was suffering because I spent more time in front of the computer screen than I...
by Chad Fleming | Oct 18, 2017 | Day in the Life, Manage with Excellence, Management
Many optometric practices do not have a full-service lab but instead have an abbreviated lab just for edging. The most profitable and effective way to manage an edging-only lab is to partner with an edging company that is knowledgeable and reasonable to do business...
by Chad Fleming | May 17, 2017 | Day in the Life, Manage with Excellence, Management, Practice Growth
Sometimes, despite your best efforts, a patient will have a less-than-positive visit and write a bad review. While critical reviews are never welcome, when one occasionally gets posted there’s no reason to despair. Online reviews have been around long enough that more...
by Chad Fleming | Apr 26, 2017 | Day in the Life, Manage with Excellence, Management, Practice Growth, Pursue Growth
Sometimes deciding what areas to invest in feels as random as a game of spin the bottle. While there is an element of chance in any new business improvement or expansion, finding out what has worked for others can give valuable insight. Here are the top three recent...
by Chad Fleming | Dec 14, 2016 | Buy/Sell, Day in the Life, Finding the Right Practice, Manage with Excellence, Management, Practice Growth, Pursue Growth, Time Management
Whether you own five percent of an optometry practice or 100 percent, running a small business does not have to be overwhelming or difficult to know if it is successful. To help determine the business’ level of success—or if your efforts are even worth it, use these...