by Chad Fleming | Jun 17, 2021 | Manage with Excellence, Management, Practice Growth
Dr. Fleming shares the frame model that has been successful in his offices over the last several years and how the same model can benefit other independent practices. Have questions or want to learn more?Partners in Profit Dr. Fleming can be contacted...
by Gabriel Avila | May 19, 2021 | Guest Post, Manage with Excellence, Management, Practice Growth
Innovators love ideas and innovative optometrist love metrics, especially metrics that prove creative endeavors rewarding. One doctor, a fellow member of Partners In Profit (PIP), recently said: “I looked at our numbers and I was shocked. Our COGS were at...
by Chad Fleming | Apr 4, 2018 | Day in the Life, Manage with Excellence, Practice Growth
The optical industry flourishes because it dictates the rules of how frames are sold. Opticians purchase large inventories of product and hope to sell it. If the product does not sell, then it is returned for other product. This method greatly favors the eyeglass...
by Chad Fleming | Mar 14, 2018 | Manage with Excellence, Practice Growth, Pursue Growth
In one month, our optical department sold 70 pairs of glasses to cash-paying customers. This success story isn’t a fairy tale, it’s fact. Like a lot of small optometric offices, we believed we couldn’t make much of a profit on optical. We assumed...
by Chad Fleming | Jan 24, 2018 | Day in the Life, Manage with Excellence, Practice Growth, Pursue Growth, Staff Management
Three years ago, I was approaching burnout. I was seeing 18-20 patients per day in my optometry clinic and I thought my fingers were going to fall off from constant charting. Patient care was suffering because I spent more time in front of the computer screen than I...
by Chad Fleming | Oct 18, 2017 | Day in the Life, Manage with Excellence, Management
Many optometric practices do not have a full-service lab but instead have an abbreviated lab just for edging. The most profitable and effective way to manage an edging-only lab is to partner with an edging company that is knowledgeable and reasonable to do business...
by Chad Fleming | Jul 12, 2017 | Practice Growth, Pursue Growth
Every optometrist who ever dreamed of owning an optometry practice and then made that dream come true knows the importance of setting goals. Goals have played a huge part in your professional success. As with all good things, though, focusing on goals too much can be...
by Chad Fleming | May 31, 2017 | Manage with Excellence, Management
Successful businesses constantly evaluate systems. Recently, our optometry practice decided to eliminate our traditional telephone system. We realized every doctor and staff person already had a phone in front of them that they were not using—their computers. We were...
by Chad Fleming | May 17, 2017 | Day in the Life, Manage with Excellence, Management, Practice Growth
Sometimes, despite your best efforts, a patient will have a less-than-positive visit and write a bad review. While critical reviews are never welcome, when one occasionally gets posted there’s no reason to despair. Online reviews have been around long enough that more...
by Chad Fleming | Apr 26, 2017 | Day in the Life, Manage with Excellence, Management, Practice Growth, Pursue Growth
Sometimes deciding what areas to invest in feels as random as a game of spin the bottle. While there is an element of chance in any new business improvement or expansion, finding out what has worked for others can give valuable insight. Here are the top three recent...